FAQ

PRE-SALES QUESTIONS

Do you give discounts when buying in bulk?
Please email us at info@interline.my or call us at 03-5621 6139 (Monday-Friday, 9am-5:30pm, Saturday, 9am to 1:30pm. Close on Public Holidays).

Where are you located?
We are located at Subang Jaya, Selangor, Malaysia

Can I visit your showroom?
Yes, you can visit our showroom. Please call us at 03-5621 6139 to fix an appointment. Contact us today!

What payment do you accept?
We use Paypal as the payment gateway. You can also pay offline but you need to inform us the payment made by emailing to info@patiodelite.com.my (Our bank details will be shown at checkout page).

Which currency do you accept?
All our prices are in Malaysian Ringgit and we accept payment in Malaysian Ringgit.

Can I pay on delivery or pickup?
Please email us at info@patiodelite.com.my or call us for at 03-5621 6139 for special arrangement before ordering.
 

SHIPPING & RETURNS

What are your shipping methods?
We do delivery within Malaysia or you can come to our warehouse to collect your order located here.

Are the products fully assembled?
The products are delivered unassembled (box form). Optional assembly if your delivery address is within 40km from our company. Please contact us if you want it assembled before ordering.

How much is your delivery charges?
Kindly contact us at 03-5621 6139 or email to info@patiodelite.com.my for delivery charges.

How long do you take if I want to collect my order from your warehouse ?
We will fulfill the order within 3 working days. We will email to you to notify the goods are ready for your collection. The order needs to be collected with 5 working days after we have emailed.
Collection times are between 10am – 5:30pm on weekdays and before 12pm on Saturday. We closed on Sunday & Public Holidays.

Do you deliver overseas?
A: At the moment, we deliver only to Peninsular & East Malaysia.
 

AFTER SALES QUESTIONS

How do I get after sales support?
Please email us at info@patiodelite.com.my or call us at 03-5621 6139 (Monday-Friday, 9am-5:30pm, Saturday, 9am to 1:30pm. Close on Public Holidays).

How long is your warranty?
A: One year warranty from date of purchase, on manufacturing defects only.


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